Dental Handpiece Repair Process - Hayes Handpiece Franchises, USA
REPAIRS
10 Step Service Handpiece Repair Process
Your complete solution for handpiece repairs, cleaning and maintenance
Check out our 10-step process for servicing your high-speed handpiece or download a copy of our 10-Step Process Brochure.
1. Schedule a Free Pick Up
Discuss the Problem you are having
2. Look Up the Warranty Information
Using our customized warranty tracking software, we determine if the handpiece is still covered under our repair warranty.
3. Diagnose the Problem
Test water spray, chuck strength and turbine
Test for air leaks
Check fiber optics
Look for any cracks or dents
Ream head if applicable
4. Disassemble the Handpiece if applicable
Remove all moving parts and components
5. Clean the Handpiece
INTERNAL CLEANING
Clean all components using proprietary cleaning techniques
Remove all debris including rust from the drive air tube, exhaust tube and chip air and chip water tubes
Clean internal head
EXTERNAL CLEANING
Clean head and remove dents when necessary
Clean and polish external shell and fiber optic ports
6. Check Impeller and Spindle for Wear and Nicks
7. Test for Concentricity
The concentricity gauge allows Hayes technicians to prevent bur deflection from exceeding .0011 inches, which reduces stress and potential damage to the handpiece turbine.
Perform concentricity tests using proprietary equipment called a concentricity gauge
Maintain International Standards Organization (ISO) standards of .0011 inches or less of total indicator run-out (TIR)
8. Overhaul Handpiece and Reassemble
If the turbine is rebuildable, we rebuild it with premium parts and bearings to O.E.M. standards
If the turbine failed chuck strength and/or concentricity tests, we install a replacement turbine
Inspect and repair water spray to ensure proper atomization
Check water and chip air tube
Replace O-rings
Replace fiber optics if necessary
Replace end gasket if applicable
Rethread if applicable
9. Test Torque, RPM, and Noise
10. Deliver the Handpiece and Review Maintenance Procedures with your Staff
Discuss maintenance for high-speeds, low-speeds, swivels, scalers, fiber optics, and attachments
Review different types of lubricants and cleaners
Check air pressure for each handpiece
Review different types of autoclaves and related procedures
STAFF TRAINING
Local, convenient service from the handpiece experts. With over 80 locations to serve you, Hayes is your best solution for hassle-free handpiece repair. We’ll come to your office to get you back up and running, and we’ll train your staff to properly maintain your equipment. We’re at your service.
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REPAIRS
10 Step Service Handpiece Repair Process
Your complete solution for handpiece repairs, cleaning and maintenance
Check out our 10-step process for servicing your high-speed handpiece or download a copy of our 10-Step Process Brochure.
1. Schedule a Free Pick Up
Discuss the Problem you are having
2. Look Up the Warranty Information
Using our customized warranty tracking software, we determine if the handpiece is still covered under our repair warranty.
3. Diagnose the Problem
Test water spray, chuck strength and turbine
Test for air leaks
Check fiber optics
Look for any cracks or dents
Ream head if applicable
4. Disassemble the Handpiece if applicable
Remove all moving parts and components
5. Clean the Handpiece
INTERNAL CLEANING
Clean all components using proprietary cleaning techniques
Remove all debris including rust from the drive air tube, exhaust tube and chip air and chip water tubes
Clean internal head
EXTERNAL CLEANING
Clean head and remove dents when necessary
Clean and polish external shell and fiber optic ports
6. Check Impeller and Spindle for Wear and Nicks
7. Test for Concentricity
The concentricity gauge allows Hayes technicians to prevent bur deflection from exceeding .0011 inches, which reduces stress and potential damage to the handpiece turbine.
Perform concentricity tests using proprietary equipment called a concentricity gauge
Maintain International Standards Organization (ISO) standards of .0011 inches or less of total indicator run-out (TIR)
8. Overhaul Handpiece and Reassemble
If the turbine is rebuildable, we rebuild it with premium parts and bearings to O.E.M. standards
If the turbine failed chuck strength and/or concentricity tests, we install a replacement turbine
Inspect and repair water spray to ensure proper atomization
Check water and chip air tube
Replace O-rings
Replace fiber optics if necessary
Replace end gasket if applicable
Rethread if applicable
9. Test Torque, RPM, and Noise
10. Deliver the Handpiece and Review Maintenance Procedures with your Staff
Discuss maintenance for high-speeds, low-speeds, swivels, scalers, fiber optics, and attachments
Review different types of lubricants and cleaners
Check air pressure for each handpiece
Review different types of autoclaves and related procedures
STAFF TRAINING
Local, convenient service from the handpiece experts. With over 80 locations to serve you, Hayes is your best solution for hassle-free handpiece repair. We’ll come to your office to get you back up and running, and we’ll train your staff to properly maintain your equipment. We’re at your service.
